actionablebooks.com
actionablebooks.com
I hang out with a lot of Entrepreneurs. Fun crowd too, full of energy and ideas. Particularly with “greener” entrepreneurs, I often hear of tactics they’re using to appear bigger – automated email replies, telephone answering services, 1-800 lines, etc. While it’s great to create efficiencies where you can, I worry sometimes that in their [...]
Posted in Empathetic listening | Tagged Effective Communication, entrepreneurship, thinking big | Leave a commentIn reading John Blick’s excellent summary from last week, as well as a refresher on Tribes, I reconnected with the concept of criticism as a good thing. What happens when I say the words, “Charlie Sheen”? Chances are, you either just said “Winning!” to yourself, or are shaking your head at how the world’s falling [...]
Posted in sacrifices, seeking change, Uncategorized | Leave a commentThis week’s newsletter discusses two special books – The Mary Kay Way, an autobiography on the life of Mary Kay founder, Mark Kay Ash, and A Special Calling, the autobiography of Dr. Gordon Bell, a pioneer in the field of alcoholism treatment. Both individuals were highly successful in their own fields. The biggest theme through [...]
Posted in Customer Service Experience, Empathetic listening, Professional Maturity | Leave a commentThe following article was first shared in spring 2011 issue of The Art of… Magazine. Of the $4.3 Billion in quarterly profit that Apple reported for 2010′s Q4, over $1 Billion came from iTunes sales.* Seth Godin’s latest book Poke the Box encourages provocation – challenging long held beliefs or accepted practices. Seth (and others) [...]
Posted in Customer Service Experience, depth of focus, Professional Maturity, Salaried Entrepreneur | Leave a commentSeth Godin’s latest – Poke the Box – hits the streets today. More than just the fact this is a Godin book, Poke the Box is special, as it marks the inaugural publication from “The Domino Project” – a collaborative experiment in the book publishing world; championed by Seth and backed by Amazon. Check out this [...]
Posted in seeking change | Leave a comment