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Monthly Archives: May 2011

Are you a connector, maven, or salesperson?

Posted on May 31, 2011 by Chris

I had the opportunity to revisit Malcolm Gladwell’s runaway best seller, “The Tipping Point” last week, thanks to Parin Patel’s excellent summary article.  The article got me thinking about where my talents are best suited, and what role I can most effectively play in the lives of those around me.  So here’s my question to you: [...]

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Customer Service

Posted on May 23, 2011 by Chris

Like an idiot, I forgot to turn off my roaming on my iPhone when I was down in the US.  Total damage?  $587. Brutal, but totally my fault.  Taking a chance, I called Rogers.  I was through to a human being in less than 5 minutes – a wonderful human being in fact, named Nicole. [...]

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Grazing

Posted on May 16, 2011 by Chris

Reading Tim Sander’s latest Today We Are Rich last week, I came across a great term – “grazing”: the superficial act of cruising through websites, Facebook pages, Twitter streams, TV channels and magazines with little to no discernment.  No real interaction.  Just consuming everything that passes in front of your eyes, almost more as a [...]

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What Do You Do?

Posted on May 9, 2011 by Chris

It’s a question we get asked all the time.  So often, in fact, that we can often have an automatic response. When talking about your company or your job, stop using buzz words, theoreticals and titles.  Starting answering the question the way it was asked; talking about what you actually do.  What impact you make [...]

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Two rules

Posted on May 4, 2011 by Chris

“Remember to communicate, and pay attention to detail. You wouldn’t believe how far you can get, just by remembering and practising those two rules.” Business Stripped Bare, page 131 Think that pretty much covers it.   Inspired leaders create inspired teams. If you’re a leader, Actionable Workshops is for you.  

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Theories, Beliefs or Values?

Posted on May 2, 2011 by Chris

In the intro of Richard Branson’s Business Stripped Bare, the celebrated entrepreneur says, “I haven’t peddled any theories, because I don’t follow any” (Business Stripped Bare, page xiii). Which begs the question – what does he follow in conducting his business? What do you? The way I see it, you can choose to conduct yourself [...]

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