Becoming the Best

Five Key Areas

"…the need and desire to become the best through values-based leadership have never been stronger or more critical."- Becoming the Best, page 8

All sizes of organizations are confronted with ethical issues. It is crucial that people at all levels adopt a values-based leadership approach. This means they are committed to doing the right thing at all times—and doing the best they can do. It is a way of thinking, acting and operating at every level of the organization.

The five key areas that define what it means to be a values-based leader and build a world-class organization include:

1. Best self – to actualize who you are meant to be and to positively influence and lead people, you first need to relate to them.
2. Best team – all team members understand and appreciate what, why and how they do what they do and how that fits with the goals of the organization.
3. Best partner – the organization and its vendors and suppliers forge a partnership to enhance customer experience.
4. Best investment – everyone focuses on providing positive and meaningful action that support the mission which results in generating a return for the owners. The company commits to developing its greatest asset – its people.
5. Best citizen – everyone is focused on making a difference in the world.

Your Best Self – Four Principles

"The two fundamental commitments—to do the right thing, and to do the best you can—will keep you grounded in reality, no matter what occurs."- Becoming the Best, page 22

You likely realize that leadership has nothing to do with titles and everything to do with the ability to influence. But how do you achieve that leadership?

Kraemer calls his lessons values-based leadership and explains that values-based leadership is founded on the four principles of self-reflection, balance, true self-confidence and genuine humility. Applying these four principles enables the creation of a values-based organization. If you want a best team you must first nurture your best self. This becomes the bridge to building your best team.

1. Self-reflection – purposefully seek feedback to keep you grounded in reality. Be prepared to do two things: to do the right thing and to do the best you can.
2. Balance and perspective – see a bigger picture, recognize you don’t have all the answers.
3. Self-confidence – revealed by asking two questions:
4. Have you reached a point in your life where you are willing to say “I don’t know”?
5. Can you admit to having made a mistake?
6. Genuine humility – never forget who you are, appreciate and respect the unique value of everyone.

These values-based leaders speak about ‘we’ not ‘I’. They strive to be respected rather than liked. The leader almost always holds his or her opinion until everyone else has spoken during group interactions and spends 90 percent of their time listening. This listening enables them to relate uniquely to each team member which is critical to motivating others since each person is motivated by different things.

The Best Team – Foundation of Success

"On a best team, every person knows that what he or she does truly matters, and commits to doing—and being—their best."- Becoming the Best, page 49

A best team is obviously strong in competence, character and teamwork. Recruiting, developing and retaining people who operate as their best selves is paramount. But there is a foundational piece that often is missing…

Does each individual in your team know how his/her particular function contributes to an organization’s larger mission? If they don’t, it will be impossible to have a best team because there is no clear, elevating goal to create alignment. They need to come together with a sense of common purpose. Helping your team identify their common purpose—the difference they make in the world—is an essential foundational key to success.

I work with pharma companies and an outsider might think it would be easy to be connected to your purpose when you make a product that saves and improves lives. But even then, it is astounding how few individuals and teams are connected to their purpose. Helping them do this should be a top priority for leaders wanting to create best teams.