Early on in my career I remember getting my first performance review in my new role as an HR manager, and was shocked when I was told that I would never be successful in human resources as long as I continued to “wear my heart on my sleeve.” I was told that I needed to toughen up, stop getting so personal with those under my care, and not personalize my job. I was then informed that I was too sensitive. Wanting […]

Dialogue is good. Debate, discussion and impassioned opinions create better results. But there’s a fine line between arguing the merits of a particular solution and arguing strictly for the solution. It’s easy to slide from discussing a point to defending a point.

“Transparency” is one of those buzz-wordy terms that’s been permeating the business lexicon as of late. The concept that no longer does “knowledge equal power” but rather that “communication equals agility” and that, in turn is the new business advantage. But what does it actually look like, in practice?

When you start to expect certain things – certain outcomes, responses or levels of responsiveness – you set yourself up for disappointment. In this entitled mindset, you’re effectively trying to gain or maintain control on things that are ultimately outside of your scope of influence.

Our annual leadership retreat is coming up in May. I love these events; a chance to gather the remotely-based team for what is typically the only time we have everyone together in the same space. Planning for these events is always an interesting challenge; finding that balance between…