Because Jonathan didn’t ask for anything related to the business, my network or anything that would feel like it would cost me anything. He asked for my advice. And rather than that feeling like a burden, it feels like an opportunity…

As a larger percentage of the global workforce moves to remote working conditions, it’s important for all of us to remember that there is another real, live, breathing (and stressing) human being on the other end of each email exchange. Here’s one trick to making life easier for them.

Most people are open to trying new things in January, particularly things that they believe might lead to creating a better version of themselves.  Maybe you can tap into that.

“What’s the next thing you want them to do, and what’s the absolute smallest amount of information you could give them in order to make it happen?” This is the topic of discussion I’ve been having with a sales-focused group of our Actionable Consultants*. We’re appreciating that we (all of us) have a tendency to talk too much. To try to explain too much. Whether it’s a first email, a first sales meeting or the third, way too often we try to […]

Sally’s a character, and I’m delighted that she’s back (in a big way) with a new book, How the World Sees You. I had a chance to connect with Sally to discuss the new book, and the research that went into it’s creation. (Audio recording included)