There was a tradeoff decision at play – keep the team focused on being productive versus spending resources to improve them productivity skills. Keep them communicating with their clients versus brushing up on their communication skills. The act of leading versus developing leadership abilities. Doing versus improving.

But here’s the thing – sometimes we are stuck with duds. Sometimes we have little choice but to work on that project, or with that team, or sit next to that guy. Sometimes the person you’re next to in line at the buffet irks you in every way imaginable. What then?

The observant among us often ask me about the little teal Goose in the Actionable logo and scattered throughout the site. There’s a good chance you’ve noticed that the main point of each Actionable Summary is called a The Big Idea. But “The Goose”, to us, is far more than simply a vehicle for…