Dialogue is good. Debate, discussion and impassioned opinions create better results. But there’s a fine line between arguing the merits of a particular solution and arguing strictly for the solution. It’s easy to slide from discussing a point to defending a point.

“What do you want to have happen?”   That one question – raised to me by Seth Godin years back – continues to be the most powerful seven words I have in business.  For myself, my team, our clients and coaches, no matter what the challenge is, the very first question I ask is what do you want to have happen? It’s usually a pretty short conversation after that one’s answered. How often do we overcomplicate and overthink the problems that […]