When you start to expect certain things – certain outcomes, responses or levels of responsiveness – you set yourself up for disappointment. In this entitled mindset, you’re effectively trying to gain or maintain control on things that are ultimately outside of your scope of influence.

As a larger percentage of the global workforce moves to remote working conditions, it’s important for all of us to remember that there is another real, live, breathing (and stressing) human being on the other end of each email exchange. Here’s one trick to making life easier for them.

I’m a big believer in digital teams.  Virtual teams.  Remote teams.  However you want to word it; groups of passionate individuals working collaboratively towards a common objective, aided by technology. I believe this way of working is core to the future of high-functioning teams. Ok.  That now off my chest, I also believe there’s nothing that replaces the power of face to face.  Of breaking bread together, gathering around a whiteboard and/or sharing a bottle of wine.  There’s something about seeing someone […]

My wife and I are moving to Spain for a year, starting in just over a month. It’s amazing to me how the number one comment I get (typically from people I don’t know) is “You’re so lucky!”  I’ve learned to smile and mutter something polite, but each time a battle rages on internally as to whether I really want to “get into it” with the person in front of me. I know they mean well, and that they’re simply […]