Delivering Happiness

Delivering Happiness is about the incredible journey of Zappos going from a small (almost bankrupt) online shoe store to a $2 billion business. With no proven market for online shoe sales at the time, Hseih and the Zappos team not only proved the e-commerce model for shoes but also built a company with a remarkable culture. Hsieh’s stories are highly relatable and he openly shares the lowest and highest points of his journey. It’s a book that has convinced me … Continue reading Delivering Happiness