"Our culture made a virtue of living only as extroverts. We discouraged the inner journey, the quest for a center. So we lost our center and have to find it again."

- Anais Nin, quoted in Quiet, page 264

Wherever you land on the personality spectrum, Susan Cain’s Quiet is a superbly researched collection of data and observations related to the two ends, introversion and extroversion, and aims to provide empathy building tools for the seemingly less desirable classification, introversion. From the roots of the Culture of Personality to the practical exploration of the Free Trait Theory, Cain cracks the temperament discussion wide open and equips readers with a firm understanding of how to thrive as an introvert or embrace and collaborate effectively with the introvert in your life.

The Big Idea

The Big Idea: The biggest takeaway from the book

The Extrovert Ideal

"But when they embraced the Culture of Personality, Americans started to focus on how others perceived them. They became captivated by people who were bold and entertaining."
- Quiet, page 21

Our western culture has not always been built on the Extrovert Ideal, but it first peeked its head in the early 1900s and furthermore into the Industrial Age when our outward selves, and the impression we had on others, became front and centre. This spotlight became obvious because during this time people were shifting from working amongst family and neighbors to seeking employment and business arrangements with people whom they had no ties with—likability and sociability became what we based success on.  Since, our culture has placed an undeniable importance on how we interact with others, and in what social situations we thrive.

With the myth of charismatic leadership, Cain debunks the idea that all leaders need to be bold and boisterous.  When assessing public perception, she uncovers that we may assess talkers as smarter, and those who talk fast versus slow as more capable, however, research, grade-point averages, and SAT scores say otherwise. There are many examples of quiet leaders, and introverts can have a big and significant impact. In fact, Professor Mills, a thought leader quoted in the book, reminds readers that “most leading in a corporation is done in small meetings and it’s done at a distance, through written and video communications.” A leader is not necessarily someone who finds fuel in large social settings, but rather someone who is intuitive to the company, the mission and the power of quiet, productive space. “[W]e don’t need giant personalities to transform companies. We need leaders who build not their own egos but institutions they run.”

Cain also explores the dangers of GroupThink and the consistent push for collaboration, both as adults and as children within the school system. Because our introverted co-workers, teammates and peers recharge their batteries through quiet solitude, it is important to note the high energy, demanding group activities are draining, not invigorating, for this group. Work environments that rely on the Extroverted Ideal and the principles of GroupThink may not be getting the best out of their employees, rather it is “a new phenomenon that has the potential to stifle productivity at work and to deprive schoolchildren of the skills they’ll need to achieve excellence in an increasingly competitive world.”

Insight #1

An actionable way to implement the Big Idea into your life

High & Low Reactivity

"To ask whether it’s nature or nurture… it’s like asking whether a blizzard is caused by temperature or humidity. It’s the intricate interaction between the two that makes us who we are."
- Jeremoe Kagan, quoted in Quiet, page 109

As introverts, we come by it honestly—our temperament is an intricate mix of nature and nurture, a dynamic blend of temperament and environment. The work of Jerome Kagan, a developmental psychologist, is highlighted by Cain throughout a significant portion of the book—specifically the classification of high and low reactivity on people as indicated through studies of infants through adolescence. In his studies, infants at four months old were subjected to various stimuli and new experiences and assessed for their physical reactions. Those that cried or flailed about were deemed high reactive (20%), those who remained placid were deemed low reactive (40%), and then roughly 40% were somewhere along that spectrum of reactivity. As Kagan predicted, those who were high reactive were quiet teens, super sensitive to their social environment and leaned towards solitude, and likewise those that were low reactive thrived in social, front line situations later in life.

Understanding where you land on the reactivity spectrum as an adult can help you determine where you sweet spot is, which is defined as, “your place where you are optimally stimulated… You can set up your work, your hobbies, and your social life so that you spend as much time inside your sweet spot as possible.” Just as we play to our strengths when it comes to hard skills, Cain makes a great case for readers to set ourselves up for success by playing to our reactivity level and aim to thrive within our own temperament.

Insight #2

An actionable way to implement the Big Idea into your life

Free Trait Theory and Core Personal Projects

"Introverts are capable of acting like extroverts for the sake of work they consider important, people they love or anything they value highly."
- Quiet, page 209

The Free Trait Theory is based on the understanding that “we are born and culturally endowed with certain personality traits, but we can and do act out of character in the service of ‘core personal projects’.” What this means is that introverts are capable of extending outside of our comfort zone, perform and even excel in this realm if we are doing so for the betterment of our core values, rooted deep in our passion pool. She shares a very powerful example of an exuberant professor with incredible rapport, who goes home to his quiet nest and lives a private life of solitude. He excels for two unique reasons: he is passionate about his work and he has crafted his private life in such a way that he can recharge his battery effectively each day.  These type of folks are self-monitors, highly skilled at modifying their behavior to the social demands of the situation. Cain has discovered three key steps to finding and committing yourself to your core personal projects that may prove useful for those looking to reach outside of their comfort zone:

  1. Think back to what you loved doing as a child. Reverting back to the time when outer expectations impacted your experience less, when you were free to explore and enjoy in the most authentic way.
  2. Pay attention to the work you gravitate to. What pulls you in out of sheer interest and not out of obligation? What task or environment leaves you more energized and revved up than before you opted to partake?
  3. Pay attention to what you envy. While jealousy can be rooted in negativity, it often shows us what we desire most for ourselves and may speak volumes about what is lacking.

Investing your energy wisely and consciously can be your biggest leg up when it comes to harnessing the power of Free Trait Theory.

Knowing ourselves better and seeking to better understand those around us helps facilitate deeper relationships, fruitful partnerships and powerful, passion driven legacies. As an introvert, Cain empowers us to harness the unique attributes to our personal and professional advantage, all the while leveraging our Core Personal Projects to demand more of ourselves. As an extrovert, Cain encourages you to put your preconceptions and limitations to bed, and seek to better understand and appreciate the unique vantage point introverts may have, which may drive progress and creativity in various realms of your life. Cain’s research is persuasive, her approach is admirable and her message is powerful: “figure out what you are meant to contribute to this world and make sure you contribute it.”

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Brittnei Gaudio

ABOUT Brittnei Gaudio

Brittnei is a serial goal setter with a passion for personal wellness, professional diversity and continual growth. She has an eclectic professional background, from inventive program development to strategic event operations...
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